All the products we sell come with a minimum 1 year warranty, JNRDesigned LLC will cover the freight required for the first 6 months, after that time
the freight to return defective parts, and to ship replacement parts is at the expense of the customer.
All products we manufacture, extensively modify, or are manufactured to our quality expectations come with a limited lifetime warranty. These items
currently are: Switch plates, Billet compressor mounts, Ride Height Repeaters, Shocks, Air Tanks, and Tank mounts. JNRDesigned LLC will cover the freight required for the first year, after that time the freight to return defective parts, and to ship replacement parts is at the expense of the customer.
It is the responsibility of the installer to ensure that the proper fitment of all components was achieved, damaged caused by failure to do so is not covered under warranty. If a part fitment is not suitable for your application, contact us as soon as possible for the best solution.
Modifications made for fitment purposes that do not directly compromise the integrity of how our components function and/or were designed to function WILL NOT void the warranty. We do however reserve the right to make that determination ourselves, so we recommend contacting us before making any modifications. JNRDesigned LLC assumes no liability for any loss, or losses from the end user making modifications to any of our components, even if the modifications were deemed to not void the warranty.
Warranties are only guaranteed to apply to the original purchaser, except when purchased from an authorized JNRDesigned LLC dealer. If purchased from a Dealer to ensure warranty coverage we recommend the registration form must be filled out
Any warranty item/s that we have requested to be returned and are not will void all future warranty claims.
If you have a warranty request, please fill out our warranty request form here –
PARTS EXCHANGE OR REFUND INFO
Any part that was ordered incorrectly can be exchanged for the correct part as long as it is in the same condition it was sold in. The customer making the exchange is responsible for all freight required as well as any price difference for the correct part. If the replacement part is the less expensive of the two the difference will be refunded as soon as the returned part has been deemed undamaged.
If you are unsure as to whether or not one of our products will fit your application, and/or you purchased a product and find out it will not work for your application, or you are in any way not satisfied with the quality, we offer a 30 day return policy on all of our products, and a complete refund excluding the original and return freight will be applied as soon as the return has been deemed undamaged.